Frequently Asked Questions

Everything you need to know about your MKI MIYUKI ZOKU order.

How long does shipping take?

Standard UK delivery typically takes 2-3 working days, while international shipping can take 5-10 working days depending on your location and customs processing.

What is your return policy?

We offer a 14-day return period from the date you receive your order. Items must be in their original, unworn condition with all tags attached to be eligible for a refund.

Do I have to pay import duties on international orders?

Orders shipped outside of the UK may be subject to import duties and taxes. These charges are the responsibility of the customer and are determined by your local customs office.

How can I track my order?

Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number and a link to the courier's website.

What payment methods do you accept?

We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna.

How do I find the right size?

Each product page includes a specific size guide with measurements. We generally recommend comparing these measurements against a similar garment you already own for the best fit.